CONTACT US

Contact Us

We’re here to help
If you have any questions about your order, our products, or anything else, feel free to reach out and our support team will get back to you as soon as possible.

Customer Support

πŸ“§ Email: hello@eluora.co

Our customer care team aims to respond within 2 business days, Monday through Friday.

Order Inquiries

When contacting us about an order, please include:

  • Your order number
  • TheΒ email address used at checkout
  • A brief description of your request

This helps us assist you more quickly.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please email us atΒ hello@eluora.coΒ with:

  • Your order number
  • Clear photos of the item(s) received

We’ll make it right as soon as possible.